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Frequently asked questions

Everything you need to know about the Sheriffs

Do I need to book in advance?

Yes please. Unfortunately we can't accept walk-ins for our alpaca walks.

What do I need to bring on a walk?

We ask our customers to dress appropriately for an outdoor adventure. Sturdy closed-toe shoes are advised. We will not walk with anyone not wearing appropriate footwear, such as sandals. We still walk in light rain so please bring waterproofs if necessary.

Can I bring my dog?

Sorry, we don't allow dogs on our alpaca walks.

Can I feed the alpacas?

Our alpacas have their own diet so we don't allow feeding.

Do the alpacas bite?

No, alpacas are very calm and friendly animals.

What happens if it's raining?

Walks are weather dependent and if the weather is unsuitable for walking we reserve the right to cancel the walk and offer an alternative date suitable for you. We cannot give refunds for other circumstances out of our control.

What is your cancellation policy?

Cancellations made more than 48 hours before the start will be invited to reschedule a maximum of 1 time per booking. Cancellations under 48 hours cannot be rescheduled and will not be subject to refund. Cancellations must take place in writing to sheriffalpaca@gmail.com

Is there a minimum age range for children?

We don't have a minimum age, but children under the age of 11 must share an alpaca with a responsible adult over the age of 18.

Do you offer private bookings?

We do! We can accommodate private group bookings and can help you create a bespoke experience. Please email sheriffalpaca@gmail.com to discuss your idea.